ONA's C.A.R.E.S workplace consultant can assist nurses in advocating for themselves as they share their concerns, learn about their options and advocate for themselves for the best possible outcome.
How Can Nurses and ONA Work Together to Solve Workplace Issues?
Oklahoma nurses should not be forced to face difficult workplace issues alone. The CARES consultant will listen to nurse's workplace concerns and discuss available resources, potential solutions and legal options. While not providing formal legal representation, the program provides a listening ear and an educated advocate in formulating the best first steps for change, with the member ultimately selecting the most appropriate solution(s) for the situation.
Potential resolutions may include a review of employer policies, ONA and ANA position statements as well as other conflict resolution tools and strategies. With careful adherence to professional norms, the CARES consultant will also provide referral services for issues beyond the scope of this service to a more appropriate source, such as formal legal counsel, an employee assistance counselor or nurse peer assistance. When a nurse works with the CARES program ONA will be focused on:
What Specific Services Does the CARES Program Provide?
The services of the ONA CARES Program range from promoting workplace safety and advocating for an environment that fosters safe and effective patient care, to more innovative and assertive measures deployed in response to crisis situations. The ONA CARES consultant will:
This service is provided to all nurses but is limited to one time for non-members. ONA Members in good standing have unlimited access.